Daikin Cloud Solutions
All Systems Operational

About This Site

Welcome to the status page of Daikin Europe. Below you'll find status information for our cloud solutions.
For further assistance, please visit https://www.daikin.eu/en_us/customers/support.html to reach customer support.

ONECTA Operational
ONECTA Cloud API ? Operational
Google Home integration Operational
Amazon Alexa integration Operational
ONECTA Application - Android Operational
ONECTA Application - iOS Operational
Network gateway firmware ? Operational
Login service (Daikin ID) ? Operational
Login end-user (B2C) ? Operational
Create account Operational
Login professional (B2B) ? Operational
Daikin Cloud Plus Operational
Developer Portal ? Operational
API documentation Operational
Application management ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 12, 2025
Completed - The scheduled maintenance has been completed.
Feb 12, 14:40 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 13:35 CET
Scheduled - A new version of the ONECTA application will roll out.

Release notes:
- Improved energy consumption graphs

Feb 12, 13:34 CET
Resolved - This incident has been resolved.
Feb 12, 14:14 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 3, 15:23 CET
Investigating - We are investigating an issue causing degraded performance in the Onecta cloud. Users with devices having Wifi modules BRP069C4x or BRP069C5x may experience a significant delay between sending commands and seeing the corresponding state update in the cloud via the Onecta app or other integrations. Please rest assured that commands will be executed on the device itself.
Dec 13, 14:34 CET
Feb 11, 2025

No incidents reported.

Feb 10, 2025

No incidents reported.

Feb 9, 2025

No incidents reported.

Feb 8, 2025

No incidents reported.

Feb 7, 2025

No incidents reported.

Feb 6, 2025

No incidents reported.

Feb 5, 2025

No incidents reported.

Feb 4, 2025

No incidents reported.

Feb 3, 2025

No incidents reported.

Feb 2, 2025

No incidents reported.

Feb 1, 2025

No incidents reported.

Jan 31, 2025

No incidents reported.

Jan 30, 2025

No incidents reported.

Jan 29, 2025

No incidents reported.