Daikin Cloud Solutions

All Systems Operational

About This Site

Welcome to the status page of Daikin Europe. Below you'll find status information for our cloud solutions.
For further assistance, please visit https://www.daikin.eu/en_us/customers/support.html to reach customer support.

ONECTA Operational
ONECTA Cloud API ? Operational
Google Home integration Operational
Amazon Alexa integration Operational
ONECTA Application - Android Operational
ONECTA Application - iOS Operational
Network gateway firmware ? Operational
Login service (Daikin ID) ? Operational
Login end-user (B2C) ? Operational
Create account Operational
Login professional (B2B) ? Operational
Daikin Cloud Plus Operational
Developer Portal ? Operational
API documentation Operational
Application management ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Apr 1, 2025

No incidents reported today.

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025
Completed - The scheduled maintenance has been completed.
Mar 24, 20:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 00:00 CET
Scheduled - Release notes DC+ 1.4:
- Multi-site: Organize and structure Sites and Zones + creating and applying Presets
- Alarms: Alarm management and Alarm email acknowledgement improvements
- Commissioning Web User Guide

Mar 21, 15:14 CET
Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.

Mar 18, 2025
Resolved - A new version of the ONECTA application will roll out.

Release notes:
- Added Daikin Altherma 4 compatibility
- Improved diagnostics
- Improved schedule UI
- Introducing firmware version 3.2.303 for BRP069B4x gateways, enhancing cloud connectivity and demand control functionality
- Introducing firmware version 1.34.0 for BRP069C4x gateways, enhancing cloud connectivity and demand control functionality
- Introducing firmware version 3.5.0 for BRP069A7x gateways, enhancing cloud connectivity and Daikin Altherma 4 compatibility.

Known Issues:
- Some translations in schedule mode are not finalized. This will be part of a future release.

Mar 18, 15:00 CET