Investigating - We are currently investigating this issue.
Jul 07, 2026 - 12:29 CEST

About This Site

Welcome to the status page of Daikin Europe. Below you'll find status information for our cloud solutions.
For further assistance, please visit https://www.daikin.eu/en_us/customers/support.html to reach customer support.

ONECTA Operational
ONECTA Cloud API Operational
Google Home integration Operational
Amazon Alexa integration Operational
ONECTA Application - Android Operational
ONECTA Application - iOS Operational
Network gateway firmware Operational
Login service (Daikin ID) Degraded Performance
Login end-user (B2C) Operational
Create account Degraded Performance
Login professional (B2B) Operational
Daikin Cloud Plus Operational
Daikin Cloud Service Residential Operational
Developer Portal Operational
API documentation Operational
Application management Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Oct 25, 2026

No incidents reported today.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

Completed - The scheduled maintenance has been completed.
Oct 22, 10:45 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 09:45 CEST
Scheduled - A new version of the ONECTA application will roll out to Beta users.

Release notes:
- New Smart Auto, temperature limit and external contact features for supported air conditioners.
- Improved emergency mode and hot water controls for Altherma.
- Compare energy consumption and heat output with previous periods.
- Easier schedule management.
- Custom schedule names.
- Improved EEBUS QR-code scanning and device setup.
- Bug fixes and general improvements.

Oct 22, 09:41 CEST

Oct 21, 2026

No incidents reported.

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.